MERLIN Properties Annual Report 2017 / English

ı 86 ı Distinctive aspects of MERLIN’s human capital Human capital is a key, distinctive factor at MERLIN. All the group’s employees have considerable experience, skills, qualifications and training to carry out their functions and have a recognised high capacity for work and commitment, as well as honesty in the performance of their duties. Despite their varied backgrounds, all the workers share the Company’s philosophy and are perfectly aligned to achieve its objectives. 20 average years of experience Excellence MERLIN’s good reputation allows it to select the market’s best academic pro files, who join a top-class team of professionals with broad industry experience employing a meritocracy. 69.5M€ GAV/employee Efficiency MERLIN remains faithful to its philosophy of growth without losing efficiency, i.e. keeping up the productivity that characterises its human capital. 4.3% voluntary turnover rate Commitment to the organisation MERLIN’s professionals are firmly committed to the Company’s corporate objectives and aligned with its values. MERLIN has a non-hierarchical matrix organisation to encourage a culture of individual responsibility and favour efficient communication within the team. 74% of employees have received training (1) Independence The Company has a team of proactive, responsible professionals who are provided with the necessary training and independence to make decisions. (1) Only parent company