MERLIN Properties Annual Report 2024

MERLIN Properties | 111 MERLIN provides guidance, through the experience of its staff members, so that employees can choose those courses that best suit their needs. • Knowledge sharing: MERLIN considers it a priority to share the knowledge accumulated by its professionals in different areas of expertise. For this reason, the Group provides annual “in-house training” courses given by MERLIN’s own staff to the rest of their colleagues. • Language Training Plan: MERLIN offers all its employees language training in English or Portuguese, in different modalities: face-to-face, online, conversation or preparation for official exams. The employee can choose the modality that they prefer. Relevance of each category of training, with respect to the company’s total training: • Personalised training tailored to the needs of each employee accounts for 80% of total training. • Language training : accounts for 16% of total training. • Knowledge sharing (training delivered by MERLIN’s own professionals): accounts for 4% of total training. In 2024, MERLIN funded 2 university master’s degrees, an MBA in Business Administration and Management and a master’s degree in Online Marketing. Also noteworthy is the technical training employees have received in security and safety, such as the National Security Scheme, video surveillance, fire extinguishing and working at heights. Representing 10% of the personalised training hours. 64% of Knowledge Sharing training hours are on digital tools and 24% are on sales techniques and customer service. INTERNS In 2024, MERLIN signed partnership agreements with 10 universities and 3 vocational schools. It has been a year in which the presence of students doing business internships has been noteworthy. 22 interns have joined the programme, mainly from universities in Madrid. The average duration of the internship was 3 months. Gendre No. of trainees Average duration of traineeship months Male 8 2.66 Female 14 3 Total 22 2.87