MERLIN Properties Annual Report 2024

110 | Annual report | 2024 MERLIN conducts exit interviews to learn the reasons why employees leave voluntarily, to allow it to implement the appropriate measures to retain talent. For positions with higher turnover, MERLIN has implemented a series of measures consisting of: improvements in working hours, specific training to improve employees’ professional skills and improvements in the career plan and its communication. TRAINING MERLIN offers all professionals the opportunity to get involved in different projects and to assume new responsibilities throughout their professional careers. Training is a fundamental part of career development and, therefore the Group ensures that training is available to all employees. A total of 8,522 hours of training were provided in 2024, an increase of 30% on the previous year(7,396 in 2023). This represents a total investment of EUR 105,654 in training after allowances. 96% of employees have received training. The average number of training hours per employee is 31 hours. In 2024, employees with disabilities received an average of 55 hours of training, mainly in digital skills. MERLIN offers its employees training to enhance their professional development. This training is divided into three categories: • Personalised training: Employees can select the courses that best suit their needs without the training being limited to a catalogue of courses. If necessary, Age range Men Women Total <30 years old 153 601 753 30-50 years old 1,766 4,513 6,279 >50 years old 971 518 1,489 Total 2,890 5,632 8,522 Hours of training by professional category: Professional category Horas de formación 2024 2023 Directors 413 48 483 Middle management 1.149 1,149 2.26 2,265 Other professionals 6.960 6,960 4,647 Overall total 8.522 8,522 7.396 7,396