MERLIN Properties Annual Report 2023

114 | Annual report | 2023 For positions with higher turnover, MERLIN has implemented a series of measures consisting of: improvements in working hours, specific training to improve employees’ professional skills and improvements in the career plan and its communication. The company aims to further improve talent retention by 2024. TRAINING MERLIN offers all professionals the opportunity to get involved in different projects and to assume new responsibilities throughout their professional careers. Training is a fundamental part of career development and, therefore the Group ensures that training is available to all employees. A total of 7,396 hours of training were provided in 2023, an increase of 13% on the previous year. This represents a total investment of EUR 64,569 in training after allowances. 98% of employees have received training. The average number of training hours per employee is 29 hours. MERLIN offers its employees training to enhance their development process. This training is divided into three categories: • Personalised training: Employees can select the courses that best suit their needs without the training being limited to a catalogue of courses. If necessary, MERLIN provides guidance, through the experience of its staff members, so that employees can choose those courses that best suit their needs. Age range Men Women Total <30 years old 268 719 987 30-50 years old 2,160 1,735 3,895 >50 years old 1,099 1,414 2,513 Total 3,527 3,868 7,396 Professional category Hours of training Directors 483 Middle management 2,265 Other professionals 4,647 Overall total 7,396 Hours of training by professional category: