MERLIN Properties Annual Report 2022

MERLIN Properties | 123 Labour relations ORGANISATION OF SOCIAL DIALOGUE MERLIN has several public documents such as the Code of Conduct, the Whistleblower Channel, the Equality Plan and the Protocol against Sexual Harassment. All these codes and procedures ensure that social dialogue is guaranteed, channelled and of the highest quality standards. In addition, MERLIN is an organisation with a small number of employees, so social dialogue is direct, simple and effective. Executive directors and senior management are available to all employees without having to go through a chain of command. Their mobile phones and email addresses are made available to all employees and conflict resolution is streamlined. MERLIN carries out an employee satisfaction survey every two years. In 2021, matters relating to social dialogue were among the most highly rated. In terms of communication channels, the Human Capital Area sends communications to the entire organisation through emails, and programs such as Microsoft Forms are also used to launch surveys on different social actions and to be able to carry out these actions depending on how well they are received by the organisation’s employees. Employees have access to various corporate information and documentation through the Employee Portal. EMPLOYEES SUBJECT TO COLLECTIVE BARGAINING AGREEMENTS All employees in Spain are subject to a collective bargaining agreement, and their salary set out in this collective agreement is higher than that of their peers. None of the employees in Portugal are subject to collective bargaining agreements. The same legal conditions apply to employees in Portugal as to those in Spain, provided that they are more advantageous than those under Portuguese law. BALANCE OF COLLECTIVE BARGAINING AGREEMENTS MERLIN compensates 100% of the remuneration of employees on medical or parental leave so that the employee does not receive less pay for being on sick or parental leave. If an employee is on sick leave, they will therefore receive the same salary as if they were working. The same will apply in cases of parental leave. MECHANISMS TO PROMOTE EMPLOYEE INVOLVEMENT IN MANAGEMENT MERLIN conducts a Biannual Satisfaction Survey for all employees and also a Semi- Annual Satisfaction Survey for certain departments of the organisation where turnover is higher. The most highly rated questions were on the working environment, employee camaraderie and training. They scored 8.4 out of 10.